Accessibility Statement

Our Commitment

Mang Family Insurance is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible for people with disabilities, including:

• Visual impairments (blindness, low vision, color blindness)
• Hearing impairments (deafness, hard of hearing)
• Motor impairments (limited fine motor control)
• Cognitive impairments (learning disabilities, memory issues)

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML structure for screen reader compatibility
• Alternative text for images
• Keyboard navigation support
• High contrast color schemes
• Readable fonts and appropriate text sizing
• Clear and consistent navigation
• Descriptive page titles and headings
• Form labels and error messages

Browser Compatibility

Our website is designed to work with assistive technologies and modern web browsers. For the best accessibility experience, we recommend using:

• Chrome, Firefox, Safari, or Edge (latest versions)
• Screen readers such as JAWS, NVDA, or VoiceOver
• Voice recognition software like Dragon NaturallySpeaking

Third-Party Content

Some content on our website is provided by third-party services (such as insurance quote tools, maps, and social media). While we work to ensure these services are accessible, we cannot guarantee the accessibility of all third-party content.

Alternative Access Methods

If you encounter accessibility barriers on our website, we offer alternative ways to access our services:

• Phone consultations: (330) 953-2990
• In-person appointments at our Austintown or Canfield offices
• Email support: info@mangfamilyinsurance.com
• Alternative document formats upon request

Ongoing Efforts

We are continuously working to improve the accessibility of our website. Our ongoing efforts include:

• Regular accessibility audits and testing
• Staff training on accessibility best practices
• User testing with people who have disabilities
• Incorporating accessibility into our design and development process

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

When reporting accessibility issues, please include:

• The specific page or feature where you encountered the issue
• A description of the accessibility barrier
• The assistive technology you were using (if applicable)
• Your contact information for follow-up

Response Time

We aim to respond to accessibility feedback within 2 business days and will work to address any identified barriers as quickly as possible.

Additional Resources

For more information about web accessibility, visit:

• Web Content Accessibility Guidelines (WCAG): WCAG 2.1 Quick Reference
• Americans with Disabilities Act: ADA.gov
• WebAIM: Web Accessibility In Mind